We're sorry you're having trouble closing your earrings! Natural metals can be a bit soft, so occasional adjustments may be needed.

• Open the earring and gently push up on the curved post using your thumb.

• This slight adjustment will help the earring close with a tighter “click." If it still doesn’t snap shut, you may have pushed the post up too much.

• Try pressing it down slightly, then attempt to close the earring again. You can fine-tune the post by moving it up or down until it clicks securely into place.

Making this small adjustment now and then will keep your earrings snug and working like new!